Techno-consult provides following services to your online system:
On site survey: Our Project Manager visits your site in order to kick off the project with the involved departments (IT, Slot / Table Management, Technicians,…). The responsibilities are clarified and a project plan will be developed.
Installation: Our Technicians come on site (or your project responsible to our office) for training and assist during the installation.
System Evaluation: Our team tests the system according to mutually agreed test scenarios, and troubleshoots where needed.
Maintenance: Techno-consult offers maintenance agreements in order to ensure full operation of the system and upgrades to stay on track with the new features released regularly.
Customization: An online system is influenced by a variety of factors such as legal changes, customers business process re-engineerings, changes of players behavior, technological changes and so on. Therefore we offer product customization in order to meet your needs.